WHAT IS HELPAGE INDIA DOING
The Toll-free HelpAge Senior Citizen Helpline offers assistance to older persons in need of care and protection. It links the elderly to services and resources for long-term solution to their problems. Helplines provide information regarding medical assistance and emergency services; gives advice, guidance and support in calls related to dispute and elder abuse. Through the helpline, senior citizens have easy access to professional help from volunteer medical specialists, financial specialist, legal advisers, family counsellors and psychologists. The helpline also coordinates with the police, NGOs, government agencies, old age homes and centres working for the older persons. HelpAge Elder Helplines operates from 21 locations across the nation.
HOW TO REACH THE HELPLINE
Help can be reached by calling the Toll-free Helpline numbers given above or by simply using the 'HelpAge SOS' Mobile App. This FREE mobile app is available for all Android and iPhones. The App can be download from the Google Play store or Apple App store. Both senior citizens and the youth are encouraged to download this App for immediate and easy access to the helpline, especially in times of emergencies.
The helpline is operational seven days a week, 24 hours round-the-clock. It is operated by trained helpline counsellors supported by social volunteers and social work professionals.
CURRENT PROGRAM STATUS
Runs Elder Helplines in 21 state capitals.
Rescue of abandoned elders, counselling to elders in distress, legal support, help desks, recreation tours, special talks, information related to services available, volunteering.