Elder Helplines

HelpAge India runs a national toll-free Elder Helpline service (1800-180-1253) operational in 15 State locations. It is also the implementing partner for the ‘Elderline – 14567’ in 8 States and Union Territories. ‘Elderline – 14567’ is a National Helpline for Senior Citizens set up by the Ministry of Social Justice and Empowerment in collaboration with National Institute of Social Defence and State Governments.

The Helplines provides free information, guidance, emotional support, field intervention in cases of abuse and rescues in order to improve the quality of life of senior citizens. In case of emergencies, the helpline supports senior citizens with the right and on-time information for medical needs, emotional support and other associated needs in collaboration with all the state departments.